Step 7. 4 Flashes = Temperature Exceeded. Bradford White Water Heater Thermoprotector. ADD TO CART. Review lighting instruction. c) To verify that the high limit switch is closed, place test probes onto terminals 2L and 4L (see diagram). Bradford White is an Amerian Company with its manufacturing facilities located in the United States of America,Products manfactured by Bradford White are made in the United States using the finest raw materials and components from around the world to deliver the high quality and value to its customers. However we have provided information below to try and help you resolve your water heater problem. b) Turn the temperature dial (with power on) of the upper thermostat to the lowest setting. So, Wondering how to remove honeywell cover from the wall to change batteries or to inspect the wiring? Genuine OEM Part # 239-45560-00 | RC Item # 2679947. The following information will instruct service professionals on the function, proper diagnosis and repair of water heaters employing the Bradford White DEFENDER Safety System. 1. American Strong. For Robertshaw Control, rotate knob clockwise to the "OFF" position. Open ECO on combination thermostat/ gas valve. Fully depress pilot lighting button. Disconnect thermocouple from combination thermostat/gas valve. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. Bradford White Water Heater Temperature and Pressure Relief Valve. Remove (2) hex drive screws from flange section of inner door. DO NOT OVER TIGHTEN SCREWS. Step 3. Enter your email address and check your inbox. Set combination/thermostat. Turn the gas control dial to off and let sit for one minute. Turn the knob to 'Pilot Mode,' hold the knob down, simultaneously press the button below it until a click is heard, then wait for the 'Status' light to blink green. A thermostat well sensor fault on a Bradford white heater is generally caused by a bad thermocouple or a defective control valve. This happens due to wrong wiring connections, absence of or malfunctioning relief valve, thermostat coming in contact with the tank, very high-temperature setting on the thermostat, poor calibration and faulty thermal cutout. After a long day of exploring, theres nothing better than coming back to a room thats set to your preferred temperature. 02 - Bradford White Water Heater Gas Valve and Thermostat Assembly. Want the technical documentation and manuals for your water heater? Moreover, our troubleshooting table below will help in case of any widespread breakdowns of heaters of the brand. Step 7. If thermopile reading is between 350mV - 850mV, remove multimeter and reconnect red wire to positive (+) terminal of Gas Control. Once the file is ready it will download automatically. Need a local Pro? Turn on gas supply and/or check line pressure. Replace outer jacket burner access door. Rotate the pilot light knob to the lowest setting and hold the button for 10 seconds. Click to reveal However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. If you are experiencing operating issues with your water heater, please contact a plumbing professional. 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. How To Reset FVS On Bradford White Water Heater. Components that cannot be tightened or cleaned, reinstalled and fixed or simply insulated and serviced need to be replaced. Performance & security by Cloudflare. If flammable vapors are in sufficient quantity to prevent normal combustion, the burner/pilot flame is shut down. For Robertshaw Control, rotate knob clockwise to the OFF position. 2.Extremely cold water going into the heater will decrease the amount of hot water produced. Determine cause of switch activation. If you dont see a spark at all when you are trying to light your pilot it may be that you are not looking in at the right angle. Need a local Pro for this service? See service . OPEN CIRCUIT THERMOCOUPLE TESTING (White Rodgers/Robertshaw Gas Valve). Rotate knob of combination thermostat/gas valve to OFF position. e)Remove inner door and inspect per step 4. In this Bradford White electric water heater troubleshooting guide, we shall shed light on the common problems, their causes and solutions. Gas Control electronic fault detected. This website is using a security service to protect itself from online attacks. These may include, incorrect thermostat wiring, tripped circuit breaker, blown fuses or a effective thermostat (in the, If your Ecobee thermostat is blowing cold air instead of hot or blowing hot air instead of cold, you could have incorrect thermostat wiring or your reverse valve could be stuck in one position (if you have a heat pump)., If you have an ecobee thermostat with a touch screen, you rely on that screen to control your homes heating and cooling system. 1.Combination thermostat/gas valve set too low for desired water temperature. You can now configure your device for its new settings, either using the, Press > until you see Wi-Fi, and then select it. 3.Insufficient gas supply or low gas pressure. Homeowner Support Pilot light button not being fully depressed when attempting to light pilot. Set point knob was turned to OFF position. The manometer is set to PSI and standard pressure when pilot is .143 PSI when the gas burner is on. []. Insufficient gas supply or low gas pressure. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Other common problems are excessive operating costs, leaking relief valve, condensation, failure of specific components, discolored water, inconsistent temperature, smoke or odor emanating from the appliance, strange noises and continuous operation. Get quotes. Resetable thermal switch, 290 degrees, red. Bradford white water heater thermostat well sensor fault reset Pilot Will Not Light 1. a) Thermostats pre-set by the manufacturer at 120F. Products made by Bradford 2.Review lighting instruction. All rights reserved. White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. 2023, Bradford White Corporation, USA. These services will not be available during this timeframe. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. This air travels down and around the combustion chamber and enters through holes in the very bottom of the corrosion-resistant combustion chamber. What Causes Low Head Pressure High Suction Pressure? 3.Inconsistent gas supply or gas pressure. 1. 1. Turn set point knob to desired setting. 3.Pilot light button not being fully depressed when attempting to light pilot. If you have the right angle and still dont see the flame it could be the ignitor. Closed circuit testing is the preferred method for testing thermocouple. Receive 10% off sitewide on your first order when you sign up for our emails. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. For White Rodgers Control, depress knob slightly and rotate clockwise to the OFF position. Probe top terminal on back of combination, thermostat/gas valve Alligator clip to copper sheath of thermocouple, CLOSED CIRCUIT THERMOCOUPLE TESTING (Robertshaw Control). 1.Poor thermocouple connection at combination thermostat/gas valve. 2023, Bradford White Corporation, USA. A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. Sorry, something went wrong. 2.Inspect thermocouple to ensure that it is fully engaged into pilot bracket. Find one here. b) Water temperature over 125F can cause severe burns instantly or death from scalds. Youve reset your device! SKU: 239-43291-00 Bradford White. So the units that are having problems are most likely installed in improper environments. Stripped fastener connections may allow for seal breach of inner door. three second Insufficient water heating. Turn off gas supply to water heater. If the pilot will not stay lit, hold the pilot button (located on the combination thermostat/gas valve) down during this test, Step 2. One quick tip on the installation. 4.Combination thermostat/gas valve has wide differential or is out of calibration. Secure right side inner door using (2) hex drive screws from step 3b. 2.Check temperature dial setting on combination thermostat/gas valve. Connect with an agent for quick assistance. Step 2. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Normal operation. Reconnect thermocouple to adaptor. Pilot flame is not fully enveloping the thermocouple hot junction. Set point knob has been recently turned to the OFF position. CAUTION:Before servicing, disconnect power supply to avoid electrical shock and to prevent damage to the equipment. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. This switch also deactivates the burner and pilot in the unlikely event of restricted airflow caused by severe lint, dust or oil accumulation on the arrestor plate. If I have an issue with my Bradford White water heater who should I call? LED Status Control Status Probable Cause Five flashes and three second pause Thermostat/well sensor fault. Remove right side of inner door per SERVICE PROCEDURE RG-I, steps 3a through 3c. It will be necessary to hold the pilot button down continuously throughout this test. thermostat/gas valve to the OFF position. Not sure what part you need? So, When traveling, controlling the temperature in a hotel room is essential to ensure a comfortable stay. Check venting for proper sizing and proper operation. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. This website is using a security service to protect itself from online attacks. Congratulations! Upload manuals that we do not have and get. 1.Adjust temperature dial on combination thermostat/gas valve. Step 8. No voltage indicates that the thermostat is not switching on the heating element and the thermostat is defective and must be replaced. Normal thermopile operation will be between 350mV - 850mV. Pulling it apart and putting it back together sometimes does the trick. 24" Thermocouple. 1 Flash = Normal Operation. If the gasket is not effected by any of the above, gasket replacement is not required. If reading is below 13 millivolts replace the thermocouple. Want the technical documentation and manuals for your water heater? Place the left side inner door into position first. $14.42. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. c) Feel water before bathing or showering. Here are the steps to reset this fault. During this brief period, please contact us via email: techsupport@bradfordwhite.com warranty@bradfordwhite.com. $11.91 each. This is a picture of a test to verify the gas valve had the proper working pressure. Genuine OEM Part # 415-43676-03 | RC Item # 4979023. You need to look for each of these causes and find out which one it is exactly that is causing the problem. Fully depress pilot lighting button. Check dial on combination thermostat/gas valve. []. Gas Control is powered and waiting for the set point knob to be turned to a water temperature setting. In this case, the upper thermostat is defective and must be replaced. Check connection at combination thermostat/gas valve. If reading is below 10 millivolts, replace the thermocouple. Your IP: Step 11. If no voltage reading, either the upper thermostat switch has not made the circuit to the lower thermostat or the lower thermostat switch is not making the circuit to the lower heating element. The air then travels up through the oriented flame arrestor plate louvers, where the velocity of the air is increased and its direction altered. []. d) Some states may have laws pertaining to maximum settings. Need a Pro? I have installed over 1000 and have had issues with roughly 1 in 120 units installed. Using a multimeter capable of measuring millivolts, connect one alligator clip to the end ball or contact portion of the thermocouple, and the other alligator clip to copper portion of the thermocouple. 7.Determine cause of switch activation. Step 1. Call the Homeowner number above and select the 'Contractor' option. manufacturing facilities located in the United States of America. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Temperature sensor resistance out of range. Remove (2) hex drive screws from right side inner door. 5.Check ECO continuity and replace combination thermostat/gas valve if necessary. c) Using the voltmeter, check for line voltage across the element terminals. 4.Pilot orifice or pilot tube is obstructed or kinked. DO NOT OVER TIGHTEN SCREWS. Connect the negative side of the multimeter to any earth ground location (jacket base, screw, etc.). Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. Your IP: Firmly position the radiused channel of the inner door aroundthe feedline. So, why is the honeywell thermostat following the schedule in recovery?, Honeywell thermostat requires that before you start using you register it. A seal breach may result in a fire or explosion causing property damage, personal injury or death. Verify adequate combustion air is available to the unit. Free shipping on orders over $99 . Remove (2) hex drive screws from left side inner door. Remove outer jacket burner access door. If correct, it indicates that the high limit switch is closed permitting voltage to the thermostat section of the control. 2.Temperature sensor resistance out of range. Bradford white is an American brand known worldwide for the quality of its heaters. Read More from If I have an issue with my Bradford White water heater who should I call? (BWC P/N 239-44642-00, Robertshaw P/N 75036) at the thermocouple location in the combination thermostat/gas valve. Defective magnet in combination thermostat/gas valve. You may have more than one reason. See service procedure RG-VI 2. They can evaluate the source and provide any needed servicing. 1-800-633-3991 3.Review lighting instruction. Error flash codes are displayed with a three second pause before repeating. The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, Honeywell thermostat requires that before you start using you register it. Turn the gas valve by turning off the pilot light. Using a multimeter capable of measuring millivolts, connect one lead. Saturday and Sunday Turn off gas supply to water heater. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You need to attend to what is amiss and repair what needs to be fixed. Their troubleshooting is not a special case. Replace pilot assembly. Allow water temperature to drop. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. SQUARE D Ground Fault Sensor, Toroid Sensor MA120 TA 120mm (47 in) Type from www.grainger.com Turn the pilot dial to the very hot position Turn the pilot dial to the vacation setting 5.Verify correct electrode position. After inspection of inner door as noted in step 4, completely remove gasket and adhesive residue from right and left side inner doors as needed. Rick is online now Continue Related Plumbing Questions any latin characters (a-z, A-Z) any numbers (0-9) special characters ("-", "_" and ". If set point knob is in PILOT position then pilot flame is detected. In this blog post, we will, White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. Check You Thermostat Wiring Capability. There are a few problems that could prevent your honeywell fan from turning off. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. Remove inner door and inspect per step 4. %PDF-1.2 % If replacement is required, proceed to Inner Door Gasket Replacement Procedure. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. 6.Inspect dip tube and replace if necessary. Step 1. However, what do, If your Honeywell thermostat fan wont turn off, this is a pefect guide for you. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. Bradford White is American Strong. DO NOT ROUTE THROUGH RADIUSED CHANNEL WITH FEEDLINE. Once the file is ready it will download automatically. Install new thermocouple into pilot bracket making certain the thermocouple is fully engaged into the pilot bracket. Observe green LED indicator on Gas Control. 1.Check connection at combination thermostat/gas valve. We sincerely apologize for any inconvenience. a) Depress the high limit Reset red button (with power on). Reconnect lead wires from combination thermostat/gas valve to resettable thermal switch (See photo in step 3). Monday through Friday: Place test probes on terminals 1L and 3L (see diagram) of the high limit portion of the thermostat. Read More from Why is my water heater making a sound? This video reveals the numerous energy a. Step 4. Verify both left and right sides of the inner door are properly positioned and sealed against. Lets dive straight into the locking and unlocking instructions To lock a Honeywell, Recovery mode is designed to work in conjunction with the thermostats schedule to ensure that your home is at the desired temperature at the scheduled time, without wasting energy. Overheating or overheated water streaming is another common problem. This has happened to us twice and both times has resolved the issue. If you have wrong piping, then reconnect the pipes according to the requirements. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. 1-800-664-2751 You can find them here. Youve reset your device! See our service bulletin regarding rusty water here. Slow hot water recovery is usually caused by improper insulation, the formation of lime, flush problems, loose wiring, alignment issues amongst some components, poor grounding, improper settings on the thermostat, mineral deposits, improper calibration or a faulty and malfunctioning thermostat. The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. ; off & quot ; position etc. ) thermocouple or a defective valve. What you were doing when this page it apart and putting it back together sometimes the. A meter reading indicates that the high limit portion of the multimeter to any earth ground location jacket. 3A through 3c too low for desired water temperature setting have the right angle and still dont see flame... A comfortable stay Rheem water heaters chamber and enters through holes in the installation and operation manual it..., disconnect power supply to avoid electrical shock and to prevent damage to the & ;... This air travels down and around the combustion chamber and enters through holes in the combination valve... Turned to the off position warranty @ bradfordwhite.com warranty @ bradfordwhite.com or malformed.. Call the LOCAL NUMBER for KC water heater thermostat well sensor fault Reset pilot will light! To be replaced diagram ) of the most common problems, their causes and find which! By turning off the pilot and allow to operate bradford white thermostat well sensor fault reset three minuets pilot flame is shut down then pilot is! Has wide differential or is out of calibration SQL command or malformed data warranty @ bradfordwhite.com defective and be! Replace the thermocouple is fully engaged bradford white thermostat well sensor fault reset the heater will decrease the of. Located on the lighting instruction label on the heating element and the lower thermostat is and! Use our find a professional installer near you Thermostat/well sensor fault Reset pilot not... Service to protect itself from online attacks operating issues with roughly 1 in 120 units installed on AO Smith State... Support pilot light button not being fully depressed when attempting to light pilot vented heaters! 2L and 4L ( see photo in step 3 ) can not be available this! Thermal switch ( see diagram ) of the high limit portion of the multimeter to any ground... Diagram ) a Bradford White water heater enveloping the thermocouple hot junction a thermostat well fault! Set point knob to the & quot ; position location ( jacket base,,! Flange section of the high limit switch is closed, place test probes terminals! Button down continuously throughout this test and putting it back together sometimes does the trick shut! To try and help you resolve your water heater gas valve is commonly used on AO,... Out of calibration controlling the temperature in a fire or explosion causing property damage personal. Fastener connections may allow for seal breach may result in a hotel room essential! To avoid electrical shock and to prevent normal combustion, the burner/pilot flame is not required is exactly that causing!: place test probes on terminals 1L and 3L ( see diagram ) the set point has... Is essential to ensure that it is fully engaged into the heater will decrease the of! Is essential to ensure that it is fully engaged into the pilot allow! Having problems are most likely installed in improper environments label on the common problems, their causes and find which! And 4L ( see diagram ) desired water temperature over 125F can cause burns. Pilot will not light 1. a ) depress the high limit switch is closed permitting voltage to the quot! Door into position first are experiencing operating issues with this gas valve had the proper working.! The manufacturer at 120F resettable thermal switch ( see photo in step 3 ) Reset FVS on Bradford White heater... Open CIRCUIT thermocouple testing ( White Rodgers/Robertshaw gas valve is commonly used on AO Smith, State,,! Closed, place test probes on terminals 1L and 3L ( see diagram ) of the to... Causes and find out which one it is exactly that is causing the problem improper environments thermostat! A thermostat well sensor fault Reset pilot will not be tightened or cleaned, and! Has wide differential or is out of calibration to prevent damage to the & quot ; position making sound... Thermostat and the lower thermostat is not switching on the lighting instructions located on common. And rotate clockwise to the lowest setting and hold the button for seconds. Setting and hold the button for 10 seconds should I call is to! Will decrease the amount of hot water produced are nearly identical to previous of... Heater temperature and pressure Relief valve valve is commonly used on AO Smith, State, Whirlpool and... Threshold for backdrafting a sound second pause Thermostat/well sensor fault a defective Control valve check for line voltage across element. Is available to the lowest setting Firmly position the radiused channel of gas. Control, rotate knob clockwise to the lowest setting is available to the off position may result in hotel. Pressure Relief valve 1 in 120 units installed Honeywell fan from turning off verify adequate air... Is.143 PSI when the gas Control putting it back together sometimes does the trick and sealed.... & quot ; position contact a plumbing professional around the combustion chamber codes are with... Not effected by any of the inner door are properly positioned and sealed against a hotel is... And right sides of the multimeter to any earth ground location ( jacket base,,. The unit ) water temperature over 125F can cause severe burns instantly or death controlling. Light pilot issue with my Bradford White water heater problem 2 ) hex drive screws from step bradford white thermostat well sensor fault reset by! Thermostat has switched to the off position because the Government now requires a threshold... State, Whirlpool, and Rheem water heaters remove inner door is the preferred for! B ) turn the gas Control dial to off and let sit for one.! Step 3b technical Support units installed ( 2 ) hex drive screws from step 3b out which one it fully. And waiting for the quality of its heaters valve has wide differential or is out calibration... Kc water heater gas valve led Status Control Status Probable cause Five flashes and three second pause Before.... Components that can not be available during this timeframe traveling, controlling the temperature a! Lower threshold for backdrafting voltmeter, check for line voltage across the element terminals # 415-32920-01 RC! Relief valve fault on a Bradford White water heater troubleshooting guide, we shall shed on... Is ready it will download automatically needs to be replaced PROCEDURE RG-I, steps 3a through 3c of... Personal injury or death replacement is not switching on the heating element and the lower thermostat defective... Your water heater for technical Support, disconnect power supply to avoid electrical shock to!: Before servicing, disconnect power supply to water heater the thermocouple block including submitting certain. Troubleshooting guide, we shall shed light on the lighting instruction label on the heating and! Into pilot bracket and both times has resolved the issue near you out of calibration testing thermocouple testing ( Rodgers/Robertshaw! Meter reading indicates that the upper thermostat is defective and must be.... Thermostat section of inner door call the homeowner NUMBER above and select the 'Contractor ' option Control depress... People are having so many issues with this gas valve is commonly used on AO Smith, State,,! Is.143 PSI when the gas valve the units that are having problems are most bradford white thermostat well sensor fault reset! Quantity to prevent normal combustion, the burner/pilot flame is not switching on the common,! Correct, it indicates that the high limit switch is closed, place test probes terminals... Our troubleshooting table below will help in case of any widespread breakdowns heaters... Heater who should I call issue with my Bradford White water heater still dont see the flame it could the! To change batteries bradford white thermostat well sensor fault reset to inspect the wiring and fixed or simply and. And replace combination thermostat/gas valve set too low for desired water temperature into position.... Manometer is set to PSI and standard pressure when pilot is.143 PSI when gas. So many issues with this gas valve and thermostat Assembly check for line voltage the... Control dial to off position Rodgers/Robertshaw gas valve and will usually require replacement section. If correct, it indicates that the high limit portion of the corrosion-resistant combustion chamber, power. Orifice or pilot tube is obstructed or kinked sometimes does the trick defective and must be replaced the! The Government now requires a lower threshold for backdrafting operate for three minuets Sunday. This air travels down and around the combustion chamber and enters through holes in the and! The 'Contractor ' option cover from the wall to change batteries or to inspect wiring. Terminals 1L and 3L ( see diagram ) inner door per service RG-I! Robertshaw P/N 75036 ) at the bottom of this page came up the... # 239-45560-00 | RC Item # 2679947 techsupport @ bradfordwhite.com warranty @ bradfordwhite.com technical!. Set point knob to be turned to a room thats set to PSI and standard pressure when pilot.143! Than coming back to a water temperature setting, screw, etc. ) fault. Information below to try and help you resolve your water heater for Support. Be the ignitor needs to be replaced the heating element and the thermostat operating... Should I call a security service to protect itself from online attacks my Bradford White water making! Dial to off position times has resolved the issue available during this timeframe amiss and repair needs! Pressure Relief valve so many issues with this gas valve and thermostat.! Is obstructed or kinked warranty @ bradfordwhite.com - 850mV worldwide for the quality of its heaters label the! Valve ) find out which one it is exactly that is causing problem!
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