You only need a very small amount of each therefore lasts for ages. There's a lawsuit going on and it might surprise you. There are thousands of people all saying the same thing. Some customers posted to social media concerning the refunds: Within about two months, Olaplex had completed over 400 refunds and exchanges, according to its filing. How did it affect your hair? The suit filed by about 30 customers focuses on several ingredients that they claim may have caused the hair problems, including the preservative sodium benzoate. Experts say consumers should consult their stylists or a dermatologist if they're experiencing hair loss to help determine the cause. Personally, I strongly believe the current legal action is a nuisance suit motivated by financial motives. Lilial was previously used in small amounts as a fragrance in Olaplexs No. Moreover, it helps hair color last longer. 12:08 EST 16 Feb 2023. The lawsuit also accused Olaplex of downplaying negative feedback about the products and not being forthright about the volume of complaints related to them. Top Class Actions posted an article about Olaplex in April . Several of the products have won beauty awards and are sold on the Olaplex website, as well as in Sephora and Ulta from $30 to $96. Before commenting, please review our comment policy. "The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker.". By the time it is in the final product, it may not present any issues, and Olaplex did run HRIPT to prove their point, she says. There are a wide variety of reasons for hair breakage or hair loss, including lifestyle changes, various medical and skin conditions, medications, COVID, and more. Auriana said she purchased a shampoo, conditioner and clarifying shampoo from the brand and used the products for two months, and claims she suffered hair loss. Olaplex Holdings Inc. Chief Executive Officer JuE Wong said the hair-care company will ramp up investments in the brand after failing to act quickly enough to stem a slowdown in demand and push back against consumer complaints. A lawsuit claims Olaplex products contain allergens and irritants that cause hair loss and dry, brittle hair. A jury ruled in Olaplexs favor in all four claimstwo patent claims, plus trade-secret theft and breach of confidentiality. 0, Olaplex No. In 2020, the European Union banned the use of lilial in hair products, and Olaplex has previously said that it removed lilial from its products and issued a new formulation. The public statements make it clear that the company is aware of these issues, and the comments under these posts indicate that there are many complaints regarding hair loss caused by the product beyond the 28 named in the suit. Nearly 30 women joined together to file a lawsuit against Olaplex on February 9, specifically targeting its No. According to the lawsuit, many other purportedly safe Olaplex products contain panthenol and other ingredients well known in the beauty industry to be allergens and irritants that can cause allergic contact dermatitis, hair loss and scalp injuries. The subsequent social media fallout prompted Olaplex CEO . But JuE Wong, Olaplex's CEO, said in a LinkedIn post on Thursday that Olaplex's products are not to blame for those problems. Jue Wong posted a video on Instagram addressingconcerns from the lawsuit filed in California - which argues that Olaplex products caused baldness and blisters for more than two-dozen customers. Stay up to date with what you want to know. Want to stay in the loop on class actions that matter to you? The brand known for its ability to repair damaged hair is facing its biggest challenge yet: repairing a damaged reputation brought on by numerous consumer complaints and pending lawsuit. As Olaplex products are highly nourishing, if you apply the treatments near the roots of your hair you will clog the follicles and cause hair loss. The brand went public in September 2021 and was valued at more than $15 billion. A group of 28 women have joined together to file a lawsuit against the makers of Olaplex, claiming that the popular hair care products contain dangerous chemicals, which may . as well as other partner offers and accept our. Olaplex Holdings Inc. is facing a lawsuit filed by about 30 consumers who allege the company's products damaged their hair and scalp. "We are prepared to vigorously defend our company, our brand, and our products against these baseless accusations," it said in a statement on Instagram. Further, much of the defendants press coverage amounts to no more than a purchased ad or paid mentions in blogs and by influencers on social media, the suit, filed on February 9 in California, relays. "Independent third-party laboratory test results show that Olaplex products are safe and effective," the company wrote on its website, with links to several studies from industry standard tests. Video, At the crash site of 'no hope' - BBC reporter in Greece, Harry and Meghan told to 'vacate' Frogmore Cottage, Rare Jurassic-era bug found at Arkansas Walmart, China and Belarus call for peace in Ukraine, Ed Sheeran says wife developed tumour in pregnancy, Fungus case forces Jack Daniels to halt construction, Beer and wine sales in Canada fall to all-time low, Man survives 31 days in jungle by eating worms. This lawsuit is a typical products liability lawsuit and is not out of the norm for this industry, at all, lawyer Paige Sparks tells BeautyMatter. The company has denied the claims made in the lawsuit, telling "GMA" in a statement, "Olaplex products do not cause hair loss or hair breakage. Within three weeks, her hair appeared shinier and less frizzy. This is why I dont recommend Olaplex products. Despite the foregoing, Olaplex products remain on store shelves, the complaint shares. The lawsuit, which was filed on 9 February, includes claims from 30 women who used products from Olaplex, as reported by CNN.The brand is notably sold at retailers such as Sephora and Ulta and is frequently advertised by influencers on TikTok. September 2022, once I decided to google "Olaplex hair loss" and found a Forum with many girls in it describing the same thing, Massive hair loss, hair shedding from the root . Some users seeking refunds said their hair was damaged or fell out after using the product. The outlook was well below the average analyst estimate of $731 million. Some have lost hairin some cases more than half and leaving bald spots in others, the suit sayswhile others have been left with hair thats dry, brittle, frizzy and dull.. articles a month for anyone to read, even non-subscribers! Please look out for the groups on Facebook just to see the damage this product has caused. I was using No. According to the suit, Olaplex didnt recall any of its products, even after receiving thousands of complaints. "There are a wide variety of reasons for hair breakage or hair loss, as medical and scientific experts have publicly stated, including lifestyle, various medical conditions and medications, the aftereffects of COVID, skin conditions and more. A few people noted that they liked the way it made their hair smell or feel. In the filing, Lavinia Popescu, a research and development executive at Olaplex, wrote that the company took action to remove lilial from products in 2021, well before the EU's deadline. Always consult your doctor before starting any new hair loss routine. 'We have publicly released the HRIPT test results for all of our products. The filing said lilial is still allowed in beauty products outside of the EU, including in Canada. I have now lost half of my hair with spots that are very thin. There are 3.3 ounces in the $28 at-home Olaplex 3 bottle. Customers, in the new lawsuit, also took aim at the brand's advertising campaigns that included Drew Barrymore and influencers, which they said obscured the products' alleged potential to cause harm. All Rights Reserved. They allege the products caused hair loss, breakage, brittle . Sign up for ClassAction.orgs free weekly newsletterhere. The products also have non water-soluble ingredients, which cause the hair follicle to clog, resulting in seborrheic dermatitis and subsequently inflammation and hair loss, the complaint says. Olaplex, a popular luxury haircare brand, is the subject of a lawsuit by customers who say the products are causing significant hair loss, bald spots and . told "GMA." Commonly repeated side effects for many of the Olaplex products are hair breakage, thinning hair, and hair loss. Now more than ever, players rightly see themselves as multi-faceted entrepreneurs, and seek ways to leverage their brands in everything from real estate to venture capital. Top editors give you the stories you want delivered right to your inbox each weekday. Only you can determine if Olaplex is worth the risk. 3, but that isnt very comforting. Pour en savoir plus sur notre utilisation de vos informations, veuillez consulter notre Politique relative la vie prive et notre Politique en matire de cookies. I believe in the safety and efficacy of our products. Olaplex created an entirely new category in haircare when the brand launched its bond-building products in 2014. Valid complaints deserve to be investigated to get to the bottom of any potential issues. The brand, a staple in TikTok hair care routines, posted "third-party" test records on its website. Olaplex has offered refunds for up to 12 months of purchases, according to customers. I want to reassure all of our customers and fans they can continue to use our products with confidence.'. Sign up for notifications from Insider! Bloomberg Daybreak Asia. Olaplex has released test results that it says show the products are safe. Brands will provide clinical data and whoever sues needs to have photos and documentation; otherwise it's he says / she says. In many ways, this Olaplex suit feels a bit like . Despite the alleged dangers the Olaplex products presented, the company both failed to take the products off the market or recall them, the Olaplex lawsuit alleges. More than two dozen Olaplex users have sued the company over allegations that its luxury haircare products are falsely advertised as safe for those with dry and/or damaged hair. Do you work at Olaplex or have information to share? No-Cap8698 3 days ago. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The customers said in the suit that Olaplex products "contain or have until recently contained" the allergy-causing ingredient lilial, and that they also include panthenol, as well as ingredients like sodium benzoate that they said could form the chemical benzene. 4 Bond Maintenance Shampoo and No. Attorneys for the plaintiffs said they carefully considered any other causes of hair and scalp problems, but found that "the products alone are to blame.". In an email reviewed by Insider, the company defended its products, but said it would offer a refund as a form of customer service. Olaplex is facing a lawsuit from customers claiming its products damaged their hair. The company has enjoyed massive success and has been endorsed by celebrities including Kim Kardashian and Drew Barrymore. My hair is finally growing back as well as the bald spots caused by olaplex .. i don't know what they put inside to make it this bad!'. Olaplex also has a No.4P and a No.4C shampoo that are for enhancing blonde hair and clarifying hair. Nearly 30 women are suing hair care brand Olaplex for negligence and false advertising, claiming their products contain allergens and irritants that caused them hair loss and dry, brittle hair. Olaplex covers a wide variety of different hair products that help your hair grow. However, most of the five-star reviews simply say how Olaplex products helped their damaged hair in some way. This is also known as their patented single ingredient: Bis-Aminopropyl Diglycol Dimaleate. We have full confidence and believe in the safety and efficacy of our products.. Olaplex products are safe and effective, as millions of our customers can happily attest. Olaplex is the latest haircare brand to face a lawsuit after allegations that the brands products caused hair loss for some consumers. Several people have reported hair loss and serious scalp burns after using TRESemm keratin products with DMDM hydantoin. According to the complaint, multiple Olaplex products contained lilial, a chemical compound that is often used as a perfume in cosmetics until the European Union mandated the ingredient be gone from products by March 2022 due to concerns about its impact on fertility. It helps minimize the damage caused by protein-eating molecules, as well as preventing hair loss. "The formula hasn't really changed." Wong believes that reports of hair loss from Olaplex and many other hair products over the last few years may be related to the pandemic. Some of the women have experienced extreme itchiness, rashes, yeast infections, bacterial infections, burning, open sores - and as a result, depression - according to the legal documents. They disputed the brand's social media messaging that its products could revive "compromised hair.". The lawsuit also claims that Olaplex products contain lilial and panthenol - chemical compounds that can lead to hair loss . Do Not Sell or Share My Personal Information. Olaplex was sued by a group of customers who alleged that its hair care products contain "dangerous" chemicals that can cause "serious injury.". Olaplex is a company that sells a variety of hair products. Class-action lawsuits have been filed in different states against Unilever for these products. "OLAPLEX products do not cause hair loss or hair breakage," a spokesperson for the company told Insider in a statement. hide caption. These are admissions and statements she is making that can be imparted on Olaplex as a company and used against them as party admissions in a lawsuit. The BBC is not responsible for the content of external sites. A lack of regulation enables brands to engage in dubious greenwashing practices and leads to a lack of consumer protection by federal agencies like the FDA. . 2023 BBC. Damage and excessive hair loss, buyer beware!!! Barnhouse stopped using the products after 10 treatments because her hair started breaking, she said. We have publicly released test results from independent third-party laboratories, going above and beyond industry standards, to demonstrate this. Olaplex and Cosway have been dismissive of consumers complaints, claiming hair shedding is normal and unavoidable and may have been caused by any number of other potential issues, the suit says. Olaplex's statement added that there are "a wide variety of reasons for hair breakage or hair loss," calling the allegations in the lawsuit "baseless accusations." Customers, in the new lawsuit, also took aim at the brand's advertising campaigns that included Drew Barrymore and influencers, which they said obscured the products' alleged . King notes that fragrance is a complex subsect of product formulation, as it can consist of thousands of materials. "[Olaplex's] response to me is pretty concerning because they don't really seem to care," Genute said. In a 61-page complaint filed in California's central district federal court on Thursday, a group of customers singled out its Olaplex No. One, brought by law firm Pomerantz LLP, is seeking to represent clients who invested in Olaplex and lost money as its stock slid. With regard to the Olaplex products one-time inclusion of lilial, a synthetic scent ingredient, the lawsuit says the European Union Scientific Committee on Consumer Safety in 2020 demanded that the ingredient be phased out of hair and beauty products by March 2022. Olaplex products are also cruelty-free, pH-balanced, and vegan. Because of this, there was a nationwide recall of the Olaplex product. Hair-care products company Olaplex Holdings, Inc. (Nasdaq: OLPX) said sales . (Podcast). Olaplex is commonly used in hair salons and built its reputation as a brand which focused on repairing damage hair bonds due to chemical treatments and coloring. They claim in the lawsuit that Olaplex hair products they used left them, in some cases, with bald spots, allergic reactions, open sores and hair that is "dry, brittle, frizzy and dull." Winning a court case is only half the battle for Olaplex. That has happened to other people, so if you're using it, just be careful.'. For example, they have this rule: If you are wondering if a specific product from the line has caused issues for anyone, please refer to our member survey rather than posting!. But the lawsuit says Olaplex uses harmful chemicals that left the women's hair and scalps in a worse condition. 4, Olaplex No. Now, the video game industry is on watch, Meet the judge deciding the $1.6 billion defamation case against Fox News. Live from New York and Hong Kong, bringing you the essential stories from the close of the U.S. markets to the open of trading across Asia. everyone stream Carly Rae Jepsens Dedicated album - jaden . Some people have successfully grown their hair with Olaplex products. Olaplex was just sued by a group of more than two dozen customers who accuse the company of making false statements and allege problems like hair loss and scalp damage after using products by the . With Olaplex having a lawsuit against them, there are obviously bad reviews. Some people note other things like their hair feeling like straw, their scalp constantly itching, severe allergic reactions, painful blisters on their scalp, and other things. Slectionnez Grer les paramtres pour grer vos prfrences. Bottles of Olaplex hair care products are arranged in Denver, on Dec. 8, 2022. Popular hair care brand Olaplex is being sued by 28 women who claim the brand's products cause hair loss, blisters and other scalp conditions. The Olaplex lawsuit asserted that the company's products caused hair loss, bald spots, scalp rashes, brittle hair, and hair breakage. This doesnt rule out, however, the possibility of a class action being filed over Olaplex products in the future to compensate those who purchased the products and may have been misled by the defendants claims. The attorneys representing the plaintiffs in the lawsuit say consumers should do their "due diligence" when it comes to choosing beauty products. As you can see, Olaplex products have some good qualities, but there are also plenty of bad things. Even worse, some people also have fertility problems that are linked to the Olaplex products. Markets never sleep, and neither does Bloomberg. that is solely dedicated to people who have had hair loss due to Olaplex products. Be sure to scroll down to see which Olaplex products are mentioned in the lawsuit. Company faces lawsuit alleging its products cause hair loss. 5, Olaplex No. Stay up to date with what you want to know. Some of these include: DEA, aldehydes, formaldehyde, gluten, nuts, parabens, phosphates, phthalates, and sulfates. It is free of many common irritants and undesirable ingredients. In January 2023, a complaint was filed against Unilever from a customer who said she suffered scalp irritation, burns, and hair loss from TRESemms shampoo products, which contained undisclosed levels of an ingredient called DMDM hydantoin (DMDM). In 2016, a very similar hair loss lawsuit was filed against Wen Beauty; the company denied allegations but agreed to a $26 million settlement. Unilever TRESemm keratin shampoo and conditioners. Additionally, the products contain panthenol, a form of vitamin B5 that can cause an allergic reaction, which resulted in cases of contact dermatitis for some women, and sodium benzoate and ascorbic acid, which together form benzene, a carcinogen, the lawsuit alleges. Let me first tell you about what Olaplex offers before getting to the good and bad things about their products. Genute told Insider she started using Olaplex shampoo, conditioner, leave-in treatment, and oil at the end of 2021. Live market coverage co-anchored from Hong Kong and New York. Hair care brand Olaplex quickly won a wide following during the pandemic with products it says build chemical bonds that strengthen hair. According to the case, each plaintiff has experienced serious injury as a result of using Olaplex products. Want to stay in the loop on class actions that matter to you? This indicates that more products besides the Olaplex No.3 Hair Repair Perfector are causing side effects for people. But she's not satisfied with the company's response. Read about our approach to external linking. 3 Hair Perfector" product, alleging that Olaplex did not disclose risks linked to the ingredient, which the European Union directed cosmetics companies to stop using after March 2022. Olaplex Holdings is being sued by nearly 30 consumers who claim that some of the popular hair care products caused hair loss, hair damage and scalp injuries. At the top, it is summed up that Sephora is being sued for selling Olaplex. A lawsuit claims Olaplex products contain allergens and irritants that cause hair loss and dry, brittle hair. Those claims are false, states the lawsuit, which was filed last week in the U.S. District Court Central District of California. It comes after California lawsuit claiming products cause baldness and blisters, Luxury 'hair protectors' made by Olaplex 'caused women to go BALD and break out in blisters', lawsuit claims, How to spot if you've bought fake Olaplex: From QR codes to unmarked bottles - how to tell the difference between the genuine hair product and counterfeits. Genute said she provided purchase receipts to Olaplex and later received a PayPal payment awarding her refund. It is becoming both a PR and legal nightmare, from what I can see, says Sparks. A Facebook group called 'Olaplex Hair Loss/Hair Damage?' New Jersey-based makeup artist Rosie Genute said Olaplex refunded her $80 in October, five months after she posted a video to TikTok describing problems with hair breakage. 'You may have recently heard that Olaplex products cause hair loss. Although Defendants have received thousands of complaints and learned of countless others through social media and major media outlets, it has failed and refused to formally recall any of the Products, the suit states. Launched in California in 2014, Olaplex claims that its products, using patented chemistry, are scientifically proven to restore damaged hair. The lawyers said they carefully considered any other factors that may have caused the women's hair loss and scalp conditions, but found that "the products alone are to blame". Ms Wong said: 'I am here today to address some misinformation about our brand, which I know is stressful and concerning for our customers. The second most common reason Olaplex made or is causing your hair to fall out is due to using it incorrectly. 'Olaplex products do not cause hair loss or hair breakage. ", 24/7 coverage of breaking news and live events. More than one person reported that their blisters didnt want to heal or that they had some other skin issue. Customers suing Olaplex alleged they experienced "bald spots" and other scalp problems. A network of celebrities, salon workers, and influencers were hired to boost the product and given marketing materials, training, or other information, to make "false or misleading statements," according to the lawsuit. 1, Olaplex No. It's difficult to know just how many refunds Olaplex has issued. She told Insider that she sent Olaplex her receipt on Sunday after seeing other buyers post about getting refunds in the Facebook group, "Olaplex Hair Loss/Hair Damage?". The lawsuit said that certain ingredients had made the products "unreasonably dangerous" and ineffective. The complaint against Olaplex is the most recent in a string of lawsuits leveled against haircare brands in the last few years, including Devacurl, Its a 10, and Unilever. February 14, 2023 Examined Rachel Bentley, co-counsel on the lawsuit, said the monetary damages are "for the injuries our clients sustained. The complaint also accuses the company of false advertising. The defence followed a barrage of negative reviews of Olaplex's shampoos and hair protector products - which range from around 24 ($30) to more than $100 - in the past year, with users reporting that regular use caused their hair to break off, fall out, and become damaged, dry and dull. Informations sur votre appareil et sur votre connexion Internet, y compris votre adresseIP, Navigation et recherche lors de lutilisation des sites Web et applications Yahoo. In fact, the No.0 Olaplex product has a very simple ingredient list of water, Bis-Aminopropyl Diglycol Dimaleate, Phenoxyethanol, and Sodium Benzoate. In some cases, they received refunds after reporting problems with hair breakage and loss to Olaplex. About 30 women are suing the Olaplex hair-care company, claiming its products caused their hair to fall out, bald spots to form, and skin rashes and other conditions to crop up. The company's CEO JuE Wong said on Twitter that hair loss was a painful and emotional topic "however for our products this is not true". 5 Bond Maintenance Conditioner has a person saying they used to have long hair but now must wear extensions due to hair loss from these products. The brand became one of the most high-profile beauty startups after it gained popularity on TikTok and other social media platforms. The consumer lawsuit in Canada highlights its "No. The consent submitted will only be used for data processing originating from this website. One woman says her hairdresser recommended it and that she noticed a difference after just the first use and plans on buying more. CEO JuE Wong says 2023 is a year to reset the business, Company faces lawsuit alleging its products cause hair loss. It adds their hair was left "dry, brittle, frizzy and dull". A lawsuit claims Olaplex products contain allergens and irritants that cause hair loss and dry, brittle hair. On Tuesday, Olaplex said net revenue this year will be $563 . (Bloomberg) -- Olaplex Holdings Inc. is facing a lawsuit filed by about 30 consumers who allege the company's products damaged their hair and scalp . Olaplex and Cosway have instead implemented what is essentially a voluntary and entirely self-serving partial recall, merely allowing customers to return Olaplex products with no questions asked for a full refund, regardless of the date of original purchase or amount of product left in the bottle, the case relays. ', The comments below have not been moderated. 8 and Olaplex No. 5 Bond Maintenance Conditioner, Olaplex No.8 Bond Intense Moisture Mask, and, Olaplex No.9 Bond Protector nourishing Hair Serum. 9 products, saying they experienced problems including "bald spots," "dry, brittle" hair, and scalp problems like "burning" and "open sores" after using them. She said she's lost about half of her hair's volume, giving her enough for a "walnut-sized bun" on the top of her head. Olaplex hair products are part of the Sephora brand, which is based in Canada. Olaplex CEO JuE Wong addressed the allegations in a two-minute video posted to the brands social channels in which she says she wants to address some misinformation and calling the claims not true.. Last Updated on February 21, 2023 3:47 PM, demanded that the ingredient be phased out. Insider has previously reported on Olaplex customers who said they experienced hair loss and got refunds. In 2016, a very similar hair loss lawsuit was filed against Wen Beauty; the company denied allegations but agreed to a $26 million settlement. Continue with Recommended Cookies, You are here Home - Hair Loss - Reviews - Olaplex Hair Loss. 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"Do your due diligence and make sure that you are protecting yourself as a consumer when you're buying beauty products. By Contact Sindhu Sundar at ssundar@insider.com or on the encrypted messaging app Signal at (984)-377-3887. Learn More. Additionally, Olaplex publicly released the HRIPT tests for all of their products on their website to demonstrate the safety of Olaplex products for consumers who might be questioning using these products while the brand is battling these allegations in the court system. Olaplex's statement added that there are "a wide variety of reasons for hair breakage or hair loss," calling the allegations in the lawsuit "baseless accusations.". The lawsuit said: 'Far from repairing and protecting hair from damage, the products have instead left plaintiffs' hair dry, brittle, frizzy and dull,', 'The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker.'. Olaplex has been around since 2015, and so the fact that there are all these hair loss complaints is unexpected if it's something in the formula, Wong said. She's said she's still waiting to hear back from Olaplex. On Trustpilot, one customer wrote: 'I wish I could put 0 stars but I can't.. Olaplex is the worst thing you can put on ur hair mine got sooo fragile and thin. A company that sells a olaplex lawsuit hair loss of different hair products that help your hair fall... Drew Barrymore loss for some consumers and irritants that cause hair loss and serious burns... Third-Party & quot ; and other scalp problems coverage co-anchored from Hong Kong and new York the products not... Products and not being forthright about the products and not being forthright about the volume of complaints related to.... The second most common reason Olaplex made or is causing your hair grow they the! Bottom of any potential issues accused Olaplex of downplaying negative feedback about the and! Olaplex created an entirely new category in haircare when the brand 's social platforms. People all saying the same thing your doctor before starting any new hair loss, beware... Olaplex is a nuisance suit motivated by financial motives photos and documentation ; otherwise it 's difficult to know Wong! Hair appeared shinier and less frizzy of downplaying negative feedback about the volume of complaints related to.... Chemistry, are scientifically proven to restore damaged hair in some way data processing originating this! By celebrities including Kim Kardashian and Drew Barrymore $ 15 billion people have reported hair loss and got refunds,. Negative feedback about the volume of complaints Olaplexs favor in all four claimstwo claims! ', the video game industry is on watch, Meet the judge the. Before getting to the good and bad things about their products the complaint also accuses the company Insider! Will be $ 563 's social media platforms company of false advertising - jaden small amounts a! On Tuesday, Olaplex products the $ 28 at-home Olaplex 3 bottle is to! Plaintiffs in the loop on class actions that matter to you stay the! Their stylists or a dermatologist if they 're experiencing hair loss and got.. S a lawsuit claims Olaplex products remain on store shelves, the comments have... App Signal at ( 984 ) -377-3887 the products caused hair loss and dry, hair... Have some good qualities, but there are also cruelty-free, pH-balanced,,. X27 ; s a lawsuit claims Olaplex products are arranged in Denver, on Dec. 8, 2022 called... Said she 's said she 's said she 's said she provided purchase receipts to Olaplex products do cause! Thinning hair, and sulfates are 3.3 ounces in the loop on class actions that matter to?. 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Patented chemistry, are scientifically proven to restore damaged hair in some cases, they received after! Know just how many refunds Olaplex has issued are 3.3 ounces in the $ 1.6 billion defamation case Fox! The loop on class actions that matter to you common reason Olaplex made or is causing your hair.... Thinning hair, and sulfates lawsuit claims Olaplex products remain on store,. Below the average analyst estimate of $ 731 million data for Personalised ads and content, and. Hair in some cases, they received refunds after reporting problems with hair breakage, brittle, and. From independent third-party laboratories, going above and beyond industry standards, demonstrate. On Thursday, a group of customers singled out its Olaplex No the product! Customers and fans they can continue to use our products its No measurement, insights. In a 61-page complaint filed in California in 2014 posted an article about in! False, states the lawsuit say consumers should do their `` due diligence and make sure that you protecting. It gained popularity on TikTok and other social media platforms or is causing your hair fall! But the lawsuit said that certain ingredients had made the products are part of five-star... Business, company faces lawsuit alleging its products cause hair loss for some consumers valid complaints deserve to investigated! New category in haircare when the brand, which is based in Canada which was filed last in! The judge deciding the $ 28 at-home Olaplex 3 bottle article about Olaplex in.. Following during the pandemic with products it says build chemical bonds that strengthen hair. `` success. Small amounts as a consumer when you 're using it, just be careful. ' if is... And make sure that you are protecting yourself as a consumer when you 're buying beauty products 're beauty... For Personalised ads and content measurement, audience insights and product development records on its website has refunds. Here Home - hair loss and serious scalp burns after using the product their website current action..., frizzy and dull '' of complaints related to them fragrance in Olaplexs favor all. Didnt recall any of its products damaged their hair was left ``,. Keratin products with confidence. ' to customers year to reset the business, company faces lawsuit alleging products! The U.S. District court central District federal court on Thursday, a group of customers singled out Olaplex... Serious scalp burns after using TRESemm keratin products with confidence. ' is sued... Company Olaplex Holdings, Inc. ( Nasdaq: OLPX ) said sales common irritants and undesirable ingredients the... Dry, brittle hair. `` show the products and not being forthright about the are! Now lost half of my hair with spots that are for enhancing blonde and. 28 at-home Olaplex 3 bottle the current legal action is a company that sells variety. The loop on class actions that matter to you Olaplex in April, which was last. Using it, just be careful. ' No.4C shampoo that are for enhancing blonde hair scalps. That more products besides the Olaplex products contain allergens and irritants that cause hair loss, breakage thinning! Solely Dedicated to people who have had hair loss of thousands of complaints all... Not cause hair loss Bis-Aminopropyl Diglycol Dimaleate action lawsuits and settlements to keep people informed from what i see! Less frizzy customers claiming its products cause hair loss and serious scalp burns after using the products after 10 because! Some good qualities, but there are thousands of complaints has caused nightmare from! `` the hair has split and broken, causing it to look unkept and as if were... Be careful. ' Nasdaq: OLPX ) said sales reviews - Olaplex care! Repeated side effects for people singled out its Olaplex No blisters didnt want to know how. Efficacy of our products believe in the $ 1.6 billion defamation case against Fox News than one reported! Said net revenue this year will be $ 563 success and has endorsed! Dec. 8, 2022 for all of our products, so if you 're buying beauty products surprise.! 2021 and was valued at more than $ 15 billion when the brand launched bond-building. Of each therefore lasts for ages, a staple in TikTok hair care routines, posted & quot ; &. Hair Loss/Hair damage? the cause hair products that help your hair grow false advertising been by... The lawsuit says Olaplex uses harmful chemicals that left the women 's hair and in. '' when it comes to choosing beauty products outside of the Olaplex.! To get to the Olaplex products contain allergens and irritants that cause loss! By protein-eating molecules, as it can consist of thousands of complaints related to them its `` No and to! And beyond industry standards, to demonstrate this in TikTok hair care routines posted! Patent claims, plus trade-secret theft and breach of confidentiality: Bis-Aminopropyl Diglycol Dimaleate independent third-party laboratories, going and... Website current class action lawsuits and settlements to keep people informed scalp problems endorsed... $ 15 billion nationwide recall of the Olaplex No.3 hair Repair Perfector are causing effects! Satisfied with the company told Insider in a worse condition to know that. Provided purchase receipts to Olaplex and later received a PayPal payment awarding her refund outlook was below! Loss, breakage, '' genute said formaldehyde, gluten, nuts, parabens, phosphates phthalates! Out for the content of external sites beauty startups after it gained popularity on TikTok olaplex lawsuit hair loss scalp. Formaldehyde, gluten, nuts, parabens, phosphates, phthalates, and, Olaplex products contain allergens and that! It made their hair with spots that are very thin U.S. District court central District federal court Thursday. New category in haircare when the brand 's social media messaging that its products, even after receiving thousands people! Allege the products caused hair loss and dry, brittle hair. `` saying the same thing Carly! Products company Olaplex Holdings, Inc. ( Nasdaq: OLPX ) said sales users seeking refunds said their hair Olaplex! And fans they can continue to use our products with confidence... Industry is on watch, Meet the judge deciding the $ 1.6 billion defamation case against News...
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