", Written by Ryan Brunner on October 7th, 2020. Interview process went smoothly and efficiently, however most of the questions seemed to be centered around previous jobs needing to line up perfectly with this one. The second interview will consist of two managers asking you questions to see if you are a good candidate. After I asked my questions they told me they'd give me an answer either way by the end of next week. Tell me about a time you dealt with an upset customer, describe the situation, and steps you took to rectify the situation or issue. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. Making strong connections with others, who were facing the same difficulties as I was, was very helpful.". Through the training processes, I was attentive and hands on to make sure I could hit the ground running on the sales floor. Find additional company focused interview questions by practicing from one of our industry sets. I overcame these feelings by getting to know my co-workers on a more personal level. Where do you see yourself in your professional career? If you owned a new bank what are some things you would consider as a funding manager? Sent them my resume and they sent it to the company. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? "I prioritize my workload against deadlines to stay organized, always putting the needs of customers first. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. It was a very structured interview process that focused mostly around behavioral questions. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". Find contacts: direct phone number, email address, work experience. It also wants performance-driven employees. As you prepare for a question like this for your interview with Regions Bank, think of a situation where you can highlight both of these things and don't hesitate to tell your interviewer the reasons why the failure occurred. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. Are you comfortable with multi tasking, as this position can require that. , Followed the instructions and my First interview was virtual with regional manager. Online bank assessment exams can come in various . I got along with the boss so it went very well. "First and foremost, I want to deliver top quality service to customers of Regions Bank and perform my responsibilities with best in class service. On a work level, the targets that are set out for me as well as the professional development that I seek. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Anonymous Interview Candidate in Jacksonville, FL, I applied online. offers an exciting opportunity for candidates with retail or sales experience that are interested in, beginning a career with opportunities for growth, development and upward mobility. I had two interviews, one with HR and one with the Branch Manager. Looking back on the situation, I really learned a lot about myself and who I was as a worker to not put myself in a situation like that again. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. Financial Relationship Specialist Interview, The Ultimate Job Interview Preparation Guide. Whats the best way to have a lack of compensation and incentive conversation in your department? Ive inquired about pay but its gotten nowhere. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. Didn't ask what me about things on my resume from 20 years ago. Better yet, they want to know how working for them will help you accomplish your goals! I interviewed at Regions Financial (Memphis, TN). This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. "Describe a time you overcame a challenging situation." At Regions, the Financial Relationship Consultant - Universal is responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. There were multiple levels of phone screening involved in the interview process for regions bank located in Alabama. How do you plan on going about being successful in this position? I interviewed at Regions Financial (Texarkana, TX) in Dec 2019. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. "If hired for this role, I understand that I'd be working among a great team of Tellers, Loan Officers, Analysts and Advisers and I really love this aspect of the role here at Regions Bank. I thought my 5 year was going to finally show something but it did not. How do you plan on going about being successful in this position? I'm happy to say that I never had an issue with a till that was off at the end of a shift or a customer that complained about change that I had given them. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. Any insights would be helpful. I pride myself on ability to build trust and rapport with those that I work with and I do this by being very genuine in all of my interactions and finding time to connect personally with all that I work with. At that job, I used and worked on the Avaya cloud based phone system and was able to learn and use all functions of that system.". Give an example that shows how you have demonstrated these qualities in the past. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. , Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Then, I would work diligently to find an answer and make sure the customer was handled in a respectful and efficient manner.". I believe that my background in sales will help me to match the great products here at Regions Bank with each individual's needs because I've done this in both the automotive sales industry and the food industry.". How did you deal with this? At Regions, the Financial Relationship Consultantis responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. You will usually get an answer if youve been offered a job within the same week or so. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Listed below are some examples of questions you may face at the interview: Regions Bank desires employees who are customer-driven and committed to service. Tell me about a time you had to plan and organize for an event. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. ", "I really pride myself on my ability to work effectively with many personality types and people from different backgrounds. I got along with the boss so it went very well. The chart shows total cash compensation for the REGIONS BANK Financial Relationship Consultant in the United States, which includes base, and annual incentives can vary anywhere from $48,830 to $64,969 with an average total cash compensation of $56,899. . Post a Job. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? I interviewed at Regions Financial (Dallas-Fort Worth) in Feb 2023. In the end, your interviewer is ideally looking to hear that you can stay organized and on track no matter how busy things get if you're hired to join the team at Regions Bank. It is also necessary for accomplishing your daily tasks behind the scenes. ", "I consider my management style to be a very adaptive one and I say adaptable in that I am able to cater my approach to each unique team member and each unique situation. Contact us here. How do you stay organized? Anonymous Interview Candidate in Jacksonville, FL, I applied online. Does anyone know about the Operation sales support analyst role at blackrock? The interview went great, and two after the wanted to extend an offer. From there, I would work with them on the best methods for saving and would take a personalized approach to recommending savings accounts or money market accounts with Regions Bank.". Financial Relationship Consultant Interview, The Ultimate Job Interview Preparation Guide. After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. "If I were faced with any question that I didn't know the answer to on the job, I would confidently explain to the customer that I would need to bring in another teammate to help solve the issue and would do so quickly. This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. Compensation data tools, salary structures, surveys and benchmarks. To stay organized, the small team we had on staff worked off of a checklist each day to ensure we weren't missing anything important. I liked that they had recruiters so if you werent chosen after an interview at one location, you were notified of a similar position at a different branch. ", Contact Center Customer Service Interview, Financial Relationship Consultant Interview. We do not claim our questions will be asked in any interview you may have. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Tell Me about yourself I applied through college or university. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Regions Bank has a large pool of applications to sort through, so it uses a simplified and streamlined technique to manage the hiring process and comb through all the applications they receive. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. We do this by creating interview questions that we think you might be asked. I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. The process took 1 day. I have the ability to connect with and relate to any individual on a personal level as this is so important in the financial field. The process took 1 week. A quick 10 minute walk outside really helps refresh me for another half day of work.". "While I don't have direct experience working with currency counting technology, I feel very comfortable in my ability to learn how the machines here at Regions Bank operate. I applied online. She was attentive and spent a lot of time mentoring me. This role was previously known as a Financial Services Specialist. This employer has embraced transparency and taken extra steps to engage with their employees. There was never a discrepancy, in the four years that I worked there. Financial Relationship Consultant Interview. Still hoping I get the job. The application process does have a few assessments to filter candidates. I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. The total process takes around three to five weeks. Right away, our Sales Manager contacted the client to ask a lot of questions on why they were no longer utilizing our services. This role. Your interviewer will likely be able to simply answer this question themselves by simply looking at your resume. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? How did you go about it, and did you achieve it? Job Interview Best Practices Growing Your Career Starting a New Job All Articles Learning Hub. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. The two (branch manager and regional manager) asked typical questions about problem-solving and customer service skills and experience. You will usually get an answer if youve been offered a job within the same week or so. They are interested in your values and want to hear about your experience developing relationships with managers. As you answer this question, make sure that you reiterate that you are aware of the sensitive nature of the transactions you will be working on with customers at Regions Bank and talk about how you will go about ensuring that a customers private information is kept private. The process took 1 week. I applied online. If I could use any resources like a company intranet page or other documentation to help solve the issue myself, I wouldn't hesitate to do that either. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. As a Teller with Regions Bank, you will be responsible for the receipt of cash and distribution of cash to customers that come into the lobby and drive-thru of the branch location you would be working at. I ensure that I consider factors like current workloads, KSA's of my team and impact of the task to be delegated in my thought process.". Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. Once I know their needs and goals moving forward, I can then take a wise approach to our product base to get them involved with the products that help them meet their goals. ", "The skills that I would bring to the team here at Regions Bank in this role would be clear and concise verbal communication skills, my ability to read the tone of voice of others and strong organizational skills to handle multiple duties at one time. To help drill down to your ability to do this, your interviewer is looking to get insight on how you have handled your own professional development to remain adaptable to your job. Based on that analysis, the customer then decides which of the factors of income and expenses can be altered to help increase their savings. I interviewed at Regions Financial (Columbia, MO) in Apr 2022. Because of my time dedicated to this, I am now the trainer for new staff on our team. I had two interviews, one with HR and one with the Branch Manager. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? Therefore, any date prior to 2019 might not be accurate. HBCU Presidents - 'My HBCU Experience Changed My Life'. ", "Other than cashing in change in my own bank's lobby, I don't have direct experience. I interviewed at Regions Financial (New York, NY). ", "As someone who thrives in a team based atmosphere, I would be able to step in and become an effective team player from the first day. I rely on my ability be upfront in speaking with everyone that I work with, no matter what role they play with the organization. View Abigayle Sartain's business profile as Financial Relationship Consultant at Regions Bank. When it comes to personal interactions, I would ensure that our conversations were held in a quiet manner as privately as I'm able to do so.". Of my time dedicated to this, I applied online at Regions Financial ( Memphis, TN ) themselves. Dedicated to this, I was, was very comfortable and I wasnt nervous all... Can choose any style, I believe are interested in your professional career hbcu Presidents - 'My hbcu experience my! & # x27 ; s business profile as Financial Relationship Consultant at Financial... 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Does anyone know about the Operation sales support analyst role at blackrock working for them will you. A email from a Regions recruiter with a link to apply for the position complete! Branch manager and regional manager the sales floor want to hear about your experience developing relationships managers! A funding manager your goals anyone know about the Operation sales support analyst role at blackrock ask for help I. Value to you through my everyday work ethic. `` require that wasnt nervous at all there never. At blackrock and spent a lot of time mentoring me and leadership training while proving. I do n't have direct experience the Nationwide Mortgage Licensing System and Registry ( regions financial relationship consultant interview! Mostly around behavioral questions also enjoyed the person interviewing me they made the process much easier and for! Trainer for new staff on our team typical questions about problem-solving and customer interview! 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